Custom window shutters — commonly known as plantation shutters — are interior window coverings built to the exact dimensions of your windows. They consist of a frame and panels fitted with horizontal slats called louvers, which rotate to control light and airflow. Unlike off-the-shelf shutters, custom-made units fill the entire opening precisely, eliminating gaps and ensuring a polished, built-in appearance.

• Solid wood: Typically uses a hardwood species that has a smooth grain pattern that is easy to stain or paint. Shutters made of hardwood are lightweight, and panels can remain open without any sagging issues with hinges. The premium choice for most interior applications. Must be kiln-dried to suit the regional climate where it is installed for long-lasting durability.
• Composite: Engineered from a wood-polymer blend. Resists warping, cracking, and moisture. An option for 100% waterproofing is available too, making it ideal for bathrooms, kitchens, and humid climates.
• Vinyl: Generally waterproof and the most affordable option but heavier than wood; best suited for utility spaces. Less refined-looking due to the need for plastic end caps on louvers and panels.

Louvers typically come in three sizes: 2½ inch (traditional look, more slats per panel), 3½ inch (the most popular choice, balancing view and light control), and 4½ inch (maximum view-through when open, modern aesthetic). Larger louvers suit larger windows and contemporary interiors; smaller louvers complement traditional or cottage-style homes.

Shutters are available in painted finishes (white, off-white, and custom colours matched to your paint chip), stained finishes that showcase the natural wood grain, and primed-only finishes if you prefer to paint them yourself on-site. Most collections offer 20–50 standard colours, with custom colour-matching available for an additional charge.

Measure the width of the window opening at the top, middle, and bottom and record the smallest measurement. Measure the height on the left, center, and right and record the shortest measurement. Round each to the nearest 1/16 inch and submit those exact figures; we factor in the clearance needed for smooth operation automatically.

Determine how far beyond the window frame you want the shutter to extend (at least 1½ inches per side is recommended to block light fully). Add those amounts to the opening width for your total width. For height, measure from the mounting point at the top to where you want the shutter to end, typically 1–2 inches above and below the frame. Enter the total finished dimensions — no deductions are applied. We generally recommend having your shutters professionally measured and installed, as measurements should be provided to the closest 1/16th of an inch.

Depending on louver size and frame choice, a minimum opening depth of 2.5 inches is required for inside mount. This is the distance from the face of the window frame to the nearest obstruction (handles, cranks, sill depth). If your depth is insufficient, an outside mount or a Z-frame extension frame can bring the shutter face forward to clear the obstruction.

Yes — paint chip and louver samples are available at no charge. We strongly recommend requesting samples so you can evaluate colour accuracy and louver size in your home’s lighting before placing an order. Because every shutter is built to order, we are unable to accept returns based on colour or material preference.

Standard lead time is 3–6 weeks from order confirmation, depending on the collection and finish selected. Rush production (2 weeks) is available on select lines for an additional fee. You will receive email updates when your order enters production and when it ships.

• Single panel: One fixed or hinged panel covers the entire opening. Best for narrow windows.
• Bi-fold (2–4 panels): Panels fold back like an accordion to stack neatly to one or both sides. The most versatile configuration.
• Bypass: Panels slide on a track and overlap. Ideal for wide openings or closets.
• Café style: Only the lower half of the window is covered, letting light in from above while maintaining privacy below. Popular in kitchens and dining rooms.
• Full-height: Panel spans the entire window from top to bottom for maximum coverage and light control.

A divider rail is a horizontal bar that splits the shutter panel into an upper and lower section, allowing the two halves to open independently. It is typically placed at the same height as the window’s meeting rail. A divider rail is needed for taller panels (exceeding 78 inches in height) to strengthen the frame.

Yes. We offer custom-shaped shutters for arched, circular, triangular, angled, and bay windows. Specialty shapes are built with a fixed louver position (louvers do not rotate) or with operable louvers on the lower rectangular portion and a fixed shaped insert above. Accurate template measurements may be needed, but specialty shape shutters can be digitally plotted based on a few measurements depending on shape type.

Yes. Bypass shutters on a track system are designed specifically for sliding doors and wide openings. Bi-fold configurations can also span large openings by linking multiple panels. For openings wider than 96 inches, we recommend splitting the installation into two independent shutter units that meet in the center.

Most DIY-capable homeowners can install shutters on standard rectangular windows in 30–60 minutes per window using a drill, level, and basic hand tools. Each order ships with a frame, hinges, mounting hardware, and step-by-step illustrated instructions. Specialty shapes, bypass track systems, and large bi-fold configurations are more involved and may benefit from professional installation.

Panels and frames ship assembled; the frame is installed first, and then the panels are hung onto it on-site. This makes shipping safer and installation more manageable. For very large shutters, panels may ship in multiple sections that join at a mid-stile on-site.

All custom shutters carry a limited lifetime warranty on the frame, panels, and painted or stained finish against defects in materials and workmanship under normal residential use. Hardware (hinges, tilt rods, tracks) is warranted for 5 years. Warranty does not cover damage from improper installation, impact, excessive moisture on wood shutters, or normal wear and fading from direct sunlight.